Call Us: 604-569-3483
What are the credentials of the therapists?

All of our Massage Therapists are certified Registered Massage Therapists (RMTs) of British Columbia. For more information on RMT certification process click here.

Is massage therapy covered by extended health/insurance?

Most extended medical/insurance plans cover Registered Massage Therapy treatment fees.  We will issue an official receipt so you can claim your treatment fees later. At this point we do not bill directly to insurer.

Do you deal with ICBC claims?

If you have an ICBC claim, please bring your adjuster’s name/number for your initial appointment.  The number of treatments ICBC covers varies.  We have therapists who are opted-in who can partially bill ICBC. (Please contact us for further details)

What is the parking situtation?

Street metered parking is available on Davie street and Hornby street.  There are some parking available in the back of the building. (We do not have allocated parking)

How much time do I need for the initial appointment?

We require at least 50 mins treatment for the initial appointment as we would like to take some time for consultation.  Please arrive a few mins early to fill out the initial intake form (You can also print out from our website and bring it with you).

What is the cancellation policy?

24hr notification is necessary to change/cancel your appointment or you will be responsible for the treatment fee. Please notify us as soon as possible as a courtesy to the therapists and the other clients on waiting list if you need to change/cancel your appointment.

One More Question?

If you have any further questions or comments, please do not hesitate to contact us via phone or email. Alternatively, you can fill out the form on our contact page and one of our team members will respond to you shortly.

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