What is direct billing?
We can make a claim directly to your insurance company. They get back to us right away and you just pay the difference that's not covered by your plan.
You don't have to worry about waking up from your massage brain mode. We can help you save a lot of time on paperwork and out-of-pocket payments.
The process is simple:
- Schedule an appointment
- Make a request
a) In Office — Bring in your photo ID and your insurance card with the policy and ID number. Please note we can only accept first-time in-person requests during reception hours (10am-6pm). If you have an appointment outside reception hours without a direct billing request, you must pay the full fee of the appointment. We will provide an invoice for you to make a claim. OR
b) Online — Fill in the form below to submit your direct insurance billing information to us.
- Once we have your information, it stays in our system and we can direct bill in advance.
NOTE: Great-West Life is unable to process direct billing requests over the weekend. You must pay the full amount.
NOTE: Ability to do direct billing for our services is dependent on your coverage plan. We strongly advise you contact your insurer or review your package to see your coverage details. You are responsible to pay the difference not covered by your plan. Sometimes you are required to submit a claim yourself.